CDC PROTOCOLS

According to the Centers for Disease Control and Prevention (CDC), all air passengers from any country traveling by air to the United States must present the documentation of a negative COVID-19 test (called a Qualifying Test), conducted maximum within 24 hours before their flight.

As part of Velas Resorts' commitment to our guests and to make your vacation experience as relaxing as possible, we will cover the cost of your antigen test. A certified laboratory will perform the test within the property, and the result will be sent to your email address.

In this infographic, you can see how Velas Resorts will support you to carry out the health procedures that your country requests.

100% sanitized resorts

Additional information regarding this subject:

Documentation should be for a viral test as approved or authorized by the relevant national authority.
Test results must state: Negative, SARS-CoV2 RNA Not Detected, SARS-CoV-2 Antigen Not Detected, or COVID-19 Not Detected.


Documentation may be paper or electronic copy and must include the name and contact information for the laboratory or healthcare provider who performed the test. Test results may be required to be shown again upon landing.

Alternatively, passengers may provide documentation of having recovered from COVID-19 with documentation of test results conducted during the three months preceding the flight’s departure from a foreign country.

Test results must state: Positive, SARS-CoV2 RNA Detected, SARS-CoV-2 Antigen Detected or COVID-19 Detected. 'Invalid' will not be accepted. 


Additionally, a letter from a licensed health professional stating that the passenger has been cleared for travel (called Documentation of Recovery). 

If you want to take the PCR test, a certified hospital will come to the hotel to perform it and 24 hours before your check-out you will receive the result via email. Click here for more information.

IMPORTANT NOTICE:

We will be proactively communicating important information with you on this page and will be continuously updating it as information is received.

Currently, there are no changes in Velas Resorts' travel policies. Please continue to visit this page for the most updated information. 

To learn about our Hygiene Protocols visit staysafe.velasresorts.com. If you have any questions regarding this information please feel free to call our Contact Center at 1-877-418-3059. 

Our representatives will be happy to assist you.